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The European Consumers Centres Network has published a report entitled "European Online Market Place – Consumer complaints 2010-2011". The report examines the complaints received by consumer centres from online cross-border shoppers throughout 2010 and 2011.Read more
Speaking today at the conclusion of trilogue negotiations between Council, European Commission and Parliament on the Compliance and Enforcement Regulation, EuroCommerce Director-General Christian Verschueren congratulated the negotiators on finalising this important new regulation for consumers and all the supply chain:
“We are pleased to see agreement to a regulation which will help prevent serious harm to consumers, and allow law-abiding operators to compete on an equal footing. This will send a strong and positive signal to support traders’ efforts to bring safe and compliant products to the market. Rogue manufacturers and traders do not have a place in the EU market and dangerous products even less so.”Read more